Associate Professor of the Practice of Engineering Management
Dr. McClain’s career started at Vanderbilt, then led to a 26-year career in three industries.
He began as a submarine officer in the US Navy then continued in the Navy Reserve until retirement. At General Electric, he led engineering projects for consumer products, culminating in a role as six sigma blackbelt for the interface of manufacturing and design. At FedEx, he developed and led the process improvement strategy globally, including an intensive focus to build a culture of customer-first and data-based decision making. Dr. McClain was the director of engineering for FedEx’s autonomous delivery bot, Roxo, from concept through early road trials.
His research interests include process optimization, performance measurement, and data democratization.